Verifying Your swisshoki Account
Account verification is the layer that keeps your balance protected. We ask for a government-issued ID — a national identity card works — and a photo that matches it. Upload both through the verification section inside your account settings; the form accepts common image formats and guides you through each field. Once our team reviews your documents, your account is marked verified
and full withdrawal access opens. Verification also protects against someone else accessing your funds, so it is worth completing before your first withdrawal rather than after.
- Go to Account Settings — Find the verification section inside your swisshoki account settings — it is listed under your profile, not buried in a sub-menu.
- Upload Your ID Document — Submit a clear photo of your government-issued ID. Make sure all four corners are visible and the text is readable before uploading.
- Submit a Selfie Match — Upload a photo of yourself holding the same ID. This step confirms the document belongs to the person operating the account.
- Await Review Confirmation — Our team reviews submitted documents and updates your account status. You will receive a notification when verification is complete and withdrawals are unlocked.